Victoria Legal Aid has a panel of solicitors to whom it refers indictable criminal matters. A firm of solicitors had been on it for a while, then missed a deadline for applications for renewal. VLA had emailed the firm’s general email address, and the inexperienced receptionist (or former receptionist, for all I know…) had neglected to pass the emails on. The firm applied to the Supreme Court for judicial review, and won, achieving the quashing of the decision not to reappoint the firm to the panel. See Lewenberg & Lewenberg v Victoria Legal Aid  VSC 288.