Victoria Marles’s office has produced two new brochures, available from Information Victoria:
‘Are you making a complaint about legal costs? The LSC is required to make reasonable efforts to resolve costs disputes between legal practitioners and their clients. The brochure includes information on the maximum amount of costs which may be considered ($25,000); time limits for making a complaint and the process for making complaints.
Mediation service explained outlines how mediation can be used to resolve civil complaints.
Brochures and further information are available from the LSC at Level 9, 330 Collins Street, Melbourne 3000, phone 1300 796 344 (local call) or (03) 9679 8001 or visit www.lsc.vic.gov.au.’